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AC World Provides a Shipping Guarantee for Your Peace of Mind

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shipping boxes At AC-World, though we have several factors that affect the way we run our business, there is one factor that’s always at the forefront: The satisfaction of our customers. That’s why we offer you access to associates who can help you with every step of the process of buying and installing your ductless air conditioner, and why we provide a shipping guarantee that will make you feel comfortable ordering from us.

You have professionals at your service

Sure, you may be able to buy a ductless air conditioning system from your big box retailer, but how much do their associates know about choosing the right one for your needs? How much do they know about installing your unit? When you work with AC-World, you have access to a team of professionals that are dedicated and highly trained.

In fact, our staff includes engineers, sales specialists, and experienced HVAC technicians. They are available for you whether you’re searching for the right unit, need your questions about service answered, or are having trouble with installation. If you need any type of support – yes, even during installation – our staff will give you the guidance and direction you need.

We stock all the parts and accessories you need

Additionally, if you find that you need parts for repair, or you need additional accessories to make your unit work perfectly in your home or office, then you can turn to us for that as well. We sell it all and can help you figure out exactly what you need.

We ship only brand-new AC units

As we’ve spoken with customers, we’ve learned that one of their main concerns is that we’re simply refurbishing old units and selling them. That is never the case when you work with AC World. We guarantee that every unit we send out is brand new and is not simply reconditioned or refurbished. Every item you see on our website is ready for immediate delivery.

We have several warehouse facilities throughout the United States. You can count on your order being shipped in either one or two business days via the ground carrier that works best, and it will typically arrive to you within two to seven business days. Note that larger systems may be sent via freight carrier. If this is the case, we will send you information about exactly what to do to have your unit delivered at a time that’s convenient for you.