1. Please check support material at https://cielosupport.zendesk.com/hc/en-us/categories/115000092285-Breez if you are facing any issues.
2. Cielo supports replacement only.
3. Packaging and device should not be damaged.

Cielo WiGle Inc. is a Delaware corporation with head office in Redmond, WA. Cielo is a smart thermostat company for ductless, mini splits, PTAC, cassette type and floor standing air conditioner and heat pump units. Cielo offers proprietary certified smart home controllers for air conditioners, mobile applications , web application connected to AWS IoT cloud. All Cielo products and eco-system is designed to provide comfort, convenience and energy savings to its users. Cielo eco-system utilizes AI to give maximum benefits to its users. The hardware device Breez (Smart Controller for any brand IR controlled Ductless System) is FCC, CE and RoHS certified.The Cielo mobile application, "Cielo Home" is available for both iOS and Android users for free download.